I am so excited to take the next step in my business. I am forming a team that is going to maintain my high level of customer service standards. The ability to help more people with the
Remaining Calm And Avoiding The Hero Complex
So this is more for realtors than customers, but I guess it can be applied to anyone.
Lesson #1... Always remain calm, ALWAYS.
I recently had an experience that showed me that maybe I have matured in this area. In a nutshell, a contract that I had in place for a couple months at this point was in danger of dying. Now, no one wants to experience a situation like that. I would be lying if I said that it didn't make me extremely nervous that this would not close, and all my work would be for nothing. As timing is always key to these situations, this particular blow up happened on a Friday afternoon. So lucky me, none of the offices, or businesses that I needed to contact were open. It was a mess. But you know what? I remained calm. I had my moment of expletive laden self talk, but I stayed calm. Guess what? It worked out. Everything worked out. But even if it hadn't I was not about to let that influence my attitude on everything else.
Lesson #2... Superheroes are for comics & movies.
Growing up, I wanted nothing more than to be a superhero. I would dream of fighting crime, flying, and I would even pray to God for super abilities. Needless to say none of it came to fruition. I remained slow, not nearly as strong as I desired, and have yet to fly. But I have worn my fair share of spandex superhero tights, but that doesn't really apply to this. Now that I've grown up (well that's debatable), I look for other ways to fill that hero gap. When I first started real estate, I felt like I needed to "earn" my commission. I would push to help with things that really weren't my place. If something fell apart, I would lose my mind, and start calling all parties involved. But if I would have just taken a breath, and let things fall into place as most times they do, the results would be the same. But I mean what feels better than being needed? What is a greater boost to an ego than to feel like the hero? It's great in the comics and movies, but it in the world of real estate there may be nothing more annoying, and really unnecessary. Of course it's ok to do things out of the sincerity of your heart, in fact that's an amazing feeling. But people can tell when it's for them or for you. So just be aware.
Take care of each other out there.
Rodney Edward Clark
You don’t choose a home because you love the paint color. No, an investment this big demands in-depth knowledge so that you can buy with confidence. That’s where I come in. As an agent with Berk....